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Testimonials and a bit of history

 

Since 2006 this website has been dedicated to one clear mission: protecting the letterbox and safeguarding the British public. A simple Google search for “letterbox arson” or “anti-arson letter box” reveals the scale of this uniquely UK problem—a threat that has persisted for far too long.

Despite the introduction of mandatory legislation such as the Fire Safety Act 2021 and the Building Safety Bill, a critical gap remains: the danger posed by doors fitted with unprotected letter plates. These doors cannot prevent the ignition or spread of fire—and yet they remain in use across Britain. Unlike residents of other nations, the British public is still left exposed.

For all the rhetoric around fire safety, government action on this issue has been absent. Many of those who should be leading on fire protection continue to ignore it. Sadly, this is not surprising. Systemic failures in fire safety were only openly acknowledged after the Grenfell Tower tragedy—failures that cost lives.

That is why the responsibility falls to each of us to protect our homes, families, and businesses. Reliable, effective products are essential—and sourcing them can be a challenge. IdealGuard™ solutions are proven game changers, delivering unmatched protection against the risks at the letter plate point and setting a new standard in fire safety.

In 2019 we have launched a new website powered by WordPress, which you can visit on https://www.secureletterbox.uk. Check it out for IdealGuard™ products that are for sale and news on IdealGuard™ new models.

IdealGuard™ brand made its official public debut with the products first models at International Fire Expo 2007 exhibition at The National Exhibition Centre (NEC), Birmingham on 21-24 May 2007.

You can read professionals' views on the launch:

EUREKA

"It is the best product I have seen at the exhibition. Very clever and innovative. It is fresh air. I'll certainly recommend it to our customers and surveyors." M Young, Systems Director, ADVANCED FIRETEC LTD.

"Excellent product. A really good idea. I passed the information on to our Housing Department." Mary A Baldwin, County Councillor, Representing Aylesbury North Division, Buckinghamshire County Council

"Very good product. The security is very good." R P Williams, Fire Safety Consultant, BOB WILLIAMS FIRE SAFETY LTD

"I remember seeing your products at FireExpo2007. It was a nice product. I passed on details to Community Safety Department. My point of view: it's a good product, nicely designed." A Richardson, Watch Manager, Hereford & Worcester Fire & Rescue Service

"I shall advise it to colleagues and customers." D Reddish, Senior Risk Consultant, HSBC INSURANCE BROKERS LTD

"We are considering using your product in the premises that need protection." J Foster, Health and Safety Officer, LANCASHIRE COUNTY COUNCIL

"Potentially this is a good product. I shall speak to my colleagues to arrange its demonstration in our office." S Pryke, Risk Surveyor, HISCOX INSURANCE CO.

 

What the customers have to say:

"Been fitted last week. Absolutely superb." Tony H., security products installer

"We just fitted them in our client's buildings. It's a quantum leap from old (usual) letter box. It is an executive letter box." Kathy N., security products installer

"On the product side, it is beautifully designed, highly functional and user-friendly. Excellent security. Can't imagine how we coped without it before." Andrew White, landlord

"I've sorted the fitting myself. Perfect product. It feels so much safer now. Thank you very much." Ray B., homeowner

"I had it fitted by a carpenter. The carpenter had to read the instructions first. I am very happy with it. Would recommend it to everybody." Cass M., homeowner

"It feels so much warmer and comfy in our house now. No more freezing cold letterbox draughts." Mr & Mrs R., homeowners

"We install CCTV and alarms for our customers. Always wondered why people think CCTV and alarm are enough for security? Now with this letterbox we offer them a total solution. It is good for them and for our profit margins. It is a great product for security people." Andrew S., installer of security solutions

"I am happy to go green with your letterbox and house heat is not lost to the atmosphere. I wish I had gone green earlier." Elaine S., homeowner

"Since I had your product I set my monthly direct debit for gas less by £5. Even with the gas price gone up in December my bills did not go over. I made a smart investment this time." Martin G., homeowner.

"It's much more innovative than I expected. I keep my First Aid Kit and car keys there." Debbie R., homeowner

"We make money off the product end users from installation but they make more money from saving house energy and security. They are getting a lot more than we do." Peter, installer of security and energy-efficiency solutions

"This life is so uncertain. I love to get something tangible that will last and that you can trust to protect your kids." Y.P., homeowner

"We had a new boiler and loft insulation. But it was cold in the lobby from letterbox draughts. Only after we had reploaced the letter plate with brushes by your letterbox that we feel much more comfort. It seems that it makes a far bigger effect to saving energy. Thank you." Harry B., homeowner

"Our neighbours had their car stolen after car keys were fished out through the letterbox. It made me to get your product." David, homeowner

"It stops bacteria, germs and viruses that may be lurking on the floor from getting on my mail." Sarah P., tenant

'My fingers are protected from pets and naughty kids and I like pushing the flap down - it is easy! The letterbox that we were waiting for. It puts a smile on my face.' Postman Carlos